What you Get

10 x Quality VoIP handsets all programmed ready to work, these include visual indication of the other 9 users status, Green for go and Red for busy.  You have the ability to take a phone call and transfer to a colleague with nice music on hold.

If they’re busy you may transfer to their voicemail instead or if you like hit the Conference button, you, the client and you colleague can talk together, slick, professional and all included !.

Weekly staff meetings can be arranged using the included Conference service, dial into the Conference and run your meeting !.

Once purchased our engineers will call to discuss what phone number to display, ring groups, voicemail service donor number to divert to etc. If anyone has issues setting up, just call, we will be ready and waiting !.


Its easy, plug the supplied lead into your broadband router then into the phone.  Plug the mains adapter into the phone then into a wall socket.

The phone will now set itself up, once active we will need to know your external IP address, type www.whatsmyip.org into your web browser then email this to support@portelav.co.uk or call 01422 893 888 during office hours.

Once we receive each IP address our staff will release the phone for operation.



Portel include a phone number with the system,  divert your office number(s) to this donor number, it will all burst into life.  Calls made by your phones will display your office phone number or if you are a new set up your new Portel supplied number



A one off charge when you purchase the bundle off the web site of £600.00 + VAT plus postage, pay by debit card to speed delivery up.

A monthly cost of £300.00 + VAT which includes all outgoing calls to numbers starting 01,02,03 or 07 on a fair use policy (not suitable for call centres) Any numbers outside of this bundle will be charged separately each month

The contract is for 24 months at £300.00 + VAT per month plus any addition calls outside of the bundle collected by Direct Debit monthly in arrears.

At the end of the contract the phones become your property, continue the contract on a 12 monthly basis thereafter

Terms and conditions must be signed before equipment is posted out. We operate a fair use policy.

Post out can be to one address or all ten, its up to you, no extra charge so long as the addressee’s are in the UK


We fully expect the phones to move back to your offices once we are allowed to return to work  If you don’t wish to set up the equipment yourself Portel offer a  ‘back to Office’ service insuring your phones work at the office whilst remaining on standby ready for the next lock-down !